How to crash and restore your Creative Vision M
The Creative Vision M, early 2006’s best mp3 player, can be crashed while playing a video and rapidly changing the playback speed:
It will just hang on a particular video frame and speed on the display, and not do anything. Inserting the Creative dock doesn’t help. However, a quick pinprick to the reset button located on the bottom panel of the device will restore it to perfect working order. It seems that you shouldn’t make it possible to scroll through playback speed settings at high speed…
| This entry was posted on Saturday, February 11th, 2006 at 7:25 pm and is tagged with best mp3 player, playback speed, creative vision, pinprick, bottom panel, video frame, speed settings, reset button, high speed. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback. |
Tengo mi Creative Zen Vision:M 30GB negro, hace un tiempo lo conecte al pc y le actualize el software , de un momento a otro se apago y jamas volvio a prender no carga no parpadea, no hace aboslutamente nada como si estubiera muerto, si a alguien le ha pasado esto y han encontrado solucion, demen alguna respuesta. Gracias
I got my used zen at a pawn shop. I was so exited and thought i could just go home and charge it cuz when i tried to get it to turn on nothing happened. I plugged it up to my computer witha lil white thing that said cretaive on it and has three spaces for some kind of dif cords i plugged it too my comp. but much to my dismay noting happened. No blue light no nothing im so confused ive tried to plug it in to the walll using my docking station but it wont work either
oh its a Vision m 30gb zen Im only twelve so if u have the solution to my problem please tell me but dont use any confusing words lol!!!! Oh and i dont exactly know where the blue light is supposed to be at Ive never seen one of these until today. Ive spent 2 hours looking for a solution so if u knwo one PLEASE RESPOND AND TELL ME!!!! i think im going to die without my music please repond if u know how i feel Im about to die of music loss!!!!!!! no blue light no indication its still alive at all. The pawn shop said they got it and it worked but after it was left off in the abck for a few months when they brought it out to sell it it woulld not turn on please help ME!
try this one: http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#RollingbacktoapreviousversionofthePlayer
Anyone know how to recover a screen that has gone totally black? Zen M still works but nothing shows up. I listen to books constantly. I can download and guess what I am pulling up. My Zen is 2 years old. I have had all of the issues that you guys have mentioned. When all else fails, leave it alone for a few days and let it totally die. Get a wall charger and plug it in. I have had to do that several times. Also, it (when the screen worked) would stick several times a day sometimes. Put a straight pin in the hole in the bottom and let it reset. I LOVE THIS THING!!! It is an addiction. If you can offer any help on getting the screen back, I would appreciate it. It has not imploded like a lot of them, it just died.
**** this ****.
nothing works. ******* recovery mode.
****
had the same problem that a lot of other people had. Rebuild sticks at about 15-20% and then only a portion of the files on the player are viewable even though the same amount od diskspace is taken up. thanks to this site i have formated the drive and it is now recognised by my PC. great! i have to re load all my files but that’s no problem. thanks again.
YES, I have been biten with RECOVERY mode lock down. I’ve tried all the tricks with the same results…..nothing. Truly a piece of sh………
Stuck in recovery mode land! Can anyone get this thing to work?
I am Victim of the Zen Vision M BITE!
About a year ago my awesome creative product: The Vision m, froze. Then the battery died, and so I just thought I could plug it in, charge it, and all will be well. I was wrong. Unfortunately, when I plugged it in, let it charge for a day, then tried to turn it on all I got was a sad S.O.S sign, “ the blue light flashing to let you know that it is trying to turn on”, and nothing else. So I searched it over the web and found out that others MP3 players had suffered the same untimely demise and were looking for a solution as I was. Unfortunately, I could not find a solution. So let it sit in a Ziploc bag, in my drawer, until now. One year later I hope that SOMEONE ANYONE has found a solution to my problem so that I can once again utilize this wonderful piece of technology!
hi
i got a creative zen vision m
but when i put the usb in it says firmware problem and the usb doesnt load up on my laptop.
will you help me
what do my Creative Vision M is being picked up on the computer but is not being picked up on windows media player beucase i can’t put not songs on at all :/
Help.
ok i send my vision m to be repared thay replaced the HDD
got it back a few days ago everytime i go to but music on it it freezes
ive tried everything what can i do?
hey. my creative vision get the ‘Harddisk error’ on the screen when I try to reload a firmware. what should I do?
my creative vision m froze while i was putting new music on it
i reset it tock about 45 mins and it was fine then i tried to put music on it again and it froze i reset it again and now all my music and vidos are gone
its years of work i had about 2300 songs and about 30 vidos
when i dock it nothing happens
what do i do
Thanks, I almost had a heart attack when it happened. In a way you saved my life.
i was flicking through photos on my vision m creative zen and it froze so i poked teh rest button and now it rebuilds alittle bit then says FIRMWARE PROBLEM
HELPP !!!!
i dont knwo what taht means or what i have to do ..
any suggestions will be much appreciated
xx
i just bought my creative zen and since day one it will not work. i have tried to reset it and all i get is a blank screen. the power won’t even turn off on it. i moved house recently and lost all my softwear for it so could someone please help me as i am lost without it and don’t know what to do!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Okay so I went to bed with my Creative Zen turned off and mostly charged. I woke up the next morning went to work came home and a few hours later I went to turn on my creative zen. Except it wouldn’t turn on and when it did only a black screen came up. Now it won’t turn on at all. I’ve tried reseting it and ‘clean up’ but it didn’t do anything. So I thought the battery died. I plugged it into my computer and the computer won’t recognize it and says there is an error and can’t read it. The Zen turns on when plugged in but the screen remains black. I can’t get a recovery menu up or a format it. What should I do?
My vision M wont turn on. i haven’t used it for about a month and when i went to turn it on nothing happened. when i plug it in to my computer the LED blinks. my father fixed it once before. he forgot what he did and wont take the time to figure it out again. i need my music! please help!
hello,
i want to hide some content in ZEN VISION M , but it is asking me about password, i cant go throug because i dont have default password can u help me plz.. reply
i am in(ZEN)–> system–>player setting –> protected content hide
i think i actually love you for making this XD
mine froze when i was just trying to put a song on, but i think i pressed two buttons at the same time or something, and maybe it just confused my zen a little bit ^o^
but the reset button worked perfectly, everything is still there (i think!) and it still docks perfectly :]
was a bit worried because a lot of people seem to have had trouble after resetting, but mine seems to be okay.
Thankyou very much! i thought i’d lost my music forever, but i havent
))))))
I had the same problem some of you guys had with the stuck in recovery mode screen with my Zen Sleek after trying to reload the firmware. My computer couldn’t read it and it couldn’t do anything do I contacted Creative customer support, they’re in Stillwater OK, which I just happened to be visiting so I dropped it off with them, went to lunch with my family, came back about 1.5 to 2 hours later and they had a new one for me. They’re really nice, helpful, and quick too.
recently my vision M came into contact with water. thats all dry now, but when i start it up it opens a recovery menu, and im not sure what to select to get my vision zen up and running again please help!
Nevermind.. All the songs that I have recently uploaded onto my Zen, are gone, all my playlists, photos, and videos are gone.. And now my computer isnt reconizing my Zen. HELP.
Hi. My Zen Vision: M frove, when I had pressed to many buttons at once. I was reading this forum, and read my posts saying to Reset my Zen. So I just finished reseting it, and it was rebuilding for about a minutes, and now it works fine. From what I can tell, I no songs, or videos, or nothing, was deleted. Ill see when I look further. But from what I can tell, Reseting works perfectly. Thanks, everyone. -Ashley-
OMG thanks soooo much. i broke my MUMS zen while tryin 2 put a video on it for her. wouldnt hav found the reset button in a million years! life saver!!!!!
Hi,
I’ve got a problem with my creative zen M and wondered if anyone can help
Basically. Whenever I leave it off for a long period (ie. Overnight) i switch it on but it always rebuilds the library every time and its pissing me off. It’s making the battery low and it takes at least 15 minutes to rebuild fully. I have about 3000 tracks on it.
Also, I have to charge the battery through my laptop as the adaptor got lost, which is fine charging, but it won’t let me sync any music on windowns player. it’s always asking for me to connect a device, even though its connected.
Anyone help please?
So I have the same problem as everyone else. I love my zen vision m. but its getting progressivley worse. i am now stuck in recovery mode. firmware error it says. but when i try to load the firmware my cpu doesnt recognize the device so i get no where. i have been trying to do everything to make this machine run smoothly but am ending up something that is worthless. dont think that i will buy another one. but would like to get this one running at least for a few more months before i burry it!! anyone with some knowledge pease help me out.
thanks.
i have fireware problem any help? what do i do?
For all those getting a disk error:
This may be due to the needle (read head) of the hard drive getting stuck in place on the hard drive table (Platter for those who know what I’m talking about)…
Solution?
You must be VERY careful with this solution as you have the potential to break the LCD screen: Face up, a.k.a LCD screen facing you, slam the player against a SOFT surface. If done right, and hopefully without causing more damage, this can dislodge the read head and get your player back up and running. This should be a last choice tho and I recommend it only to those that nothing else has worked for. Sufficient force must be used to actually give the player a very large jolt so make sure that your hand or any other object is not touching that precious LCD display. This method has helped me fix 3 different mp3 players now.
THANKYOU swich401
My vision m was stuck on recovery screen after i dropped it Tryed everything, about to get a new one till i read this well it worked first time cant belive it i love this player and Swich401 saved my life and a few quid THANKYOU again
My Vision M crashed when I dropped it… STupid, I know, but still. So, when I turn it on, it has some sort of disk error. I get the options like ‘reboot’, format all’ etc, but the device won’t respond to any of these. I too get the ‘Harddisk error’ on the screen, so think something inside has shot loose, not sure what. Anyone has a clue?
Ive had mine for about a month now, i just swiched it on after having not used it for a couple of days, and the recovery mode keeps comeing up after ive rebooted it, restarted it. I tryed clean up, it says its scanning disk but its takeing so long! Does anyone no how long is this ment to take?
Ive already formatted it before i did this, so i dont think theres any mp3 files on it.
Make sure you tap a short length side, not the loang side. That means on the Vision M you’re tapping either the bottom or top, not the sides. and on the Vision or Vision W you’re tapping the left or right sides. I actually held mine like a pack of cigarettes with the right side up and lightly banged the Left End of the player to my left hand 2 or 3 times.
Note: One of the issues may be the connector to the HDD. I kept getting the recovery screen so I tapped the player (Zen Vision -not M -not W) on the right side like a pack of cigarettes. Not hard, mind you, just a lcouple light taps. I got the Zen screen back and it showed the last thing I tried to play. Then I tried to switch to a video I have played dozens of times. It froze again and then went back to recovery mode. I tried to cleanup a few time but it never showed any progress. Couple more light taps and running smooth like water again!
How I figured it out was, In my work vehicle I use a radio transmitter to here the audio on my truck speakers. but the drawback is i can “hear” the hard drive spinning in the form of feedback and whining in the radio speakers. I noticed that I didn’t hear the whining when it would boot to recovery mode. So try tapping your player on one end or the other till you can hear the HD spinning….
same story as everyone else…my zen is stuck on recovery mode…despite resetting this badboy…it just returns back to “recovery mode” …please help…my zen is my sole motivation for doing everything….EVERYTHING!!!
i am having the same problem as you were with the recovery mode and was just wondering if you ever got yours sorted out?
HELP!! I got my Zen Vision M second hand from a friend as I lost my previous MP3. It worked perfectly when it was given to me…It played video, songs and radio. I installed all of the software but the computer wouldn’t recognise the Zen, so I uninstallled everything and reinstalled it several times, to no avail =( I defragmented my computer and cleaned it up and it still wasnt being recognised by the PC – I tried my moms laptop and my laptop aswell and it still doesnt work. I thought it might be something to do with the Firmware so I kind of deleted it. I bought a new sunc adapter and the Zen charges, but wont sync to my computer AND I CANT DO ANYTHING…when I switch the Zen on it just starts up in recovery mode and won’t do anything.
If anyone has any suggestions on what to do, please could you share your ideas??
Thank you, XxXxX
You can also crash the ZVM if you switch to the radio and are unable to pick up any radio signals in scan mode – at least that happens with mine. It’s actually more of a freeze up. Depending on where you are and how much you love your ZVM, you might not want to try this. If you do, go somewhere where you can be sure there’s no radio signals, e.g. an MRI scanner, a deep cave, a lift, the outback, etc. Again, the little reset button will sort you out.
I had a problem with my first creative mp3 player I ever bought, (zen nomad 40g). Hard drive crashed. Replaced it with the vision M, but made sure to get the extended 2 year warranty through the retailer. Creative wasn’t much help with the original nomad, but the retailer’s policy gets me the amount I paid within two weeks. I cannot express how much a $90 investment in a warranty for 2 years is worth it. Worst case scenario, break it, get your money back, and get an upgrade. Worth the money for having the peace of mind.
—————————————————————B
i have had my vison m 30g for about a year now and today it decided to freeze on me, so i reset it, and now whenever i get the rebuild screen it freezes in the same place everytime when it gets near the end. anybody have any ideas
^ eel free to email me shadow91@email.it
Hi all I HAVE A BIG PROBLEM!
Hope someone could help me cause it’s killing me.
First of all yesterday my ZEN fell but it had my brother’s protection care so it wouldn’t affect too much (I though, sice it wasn’t the first time but it ALWAYS worked PERFECTLY!) but when it turned it on it stuck on the “ZEN” screen and after awhile it goes on recovery mode…
I tried all: clean up, formatting, resetting, reloading the firmware but nothing happens but when I try to reload the firmware it says “Hard disk error” and I read somewhere that when your ZEN sounds like c*ap like “grgrgrgrgrgr” THE HARD DISK IS DIED! I’m scared what I should do? PLEASE SOMEONE HELP ME >___
Hey all I got a problem. My computer wont recognize my zen for some reason. So I pluded it into another computer same thing. Reinstalled the drivers and still no luck. Went into the recovery mode formated all, did a clean up, and reloaded the firmware. Then when I rebooted it it said firmware error and brought me back to the recovery menu. My computer still wont recognize the zen HELP.
Another fun way to crash your Zen Vision:M is to have no harddrive space available and then try to record some sound with the built-in speaker. It hangs on “Saving…” and says the maximum length of the recording is 00:00:00. Note: My zen had to rebuilt it’s library after this trick…
leto
Yesterday I was busy working and wasn’t paying attention, so I accidently ended up dropping my player. I looked at it after picking it up and everything worked fine, or so it seemed. All of the buttons where working, and music still played. However, I tried turning it on today and it froze on the “Zen Vision,” or whatever it says, screen. I tried reloading the firmware, and after a quarter of the way, it tells me “Firmware Problem.” I decided a cleanup, also, and this is where I’m really lost. It took a while to get to 1%. It’s been about 5 minutes, and it is now stuck on 10,935%. It was just going up really quickly, but is 10x farther than it logically should be. I don’t care if I need to format, although any other ways would be better, but I have all my music still saved elsewhere. Any help would be greatly appreciated. =\
How do I tell if cleanup scan disk is working? There are … after Scan Disk. How long should the process take. I believe I have about 10MB of info on the 30MB model.
by the way – here is the Creative Customer Support website which is very helpful – it lists loads of problems and solutions (but my problem isn’t listed!)
http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=124,E=0000000000245523130,K=6140,Sxi=12,Answer13966=obj(13966):obj(26494)
hi everyone, i’ve had loads of problems with my zen – first off (this was very soon after i bought it) i tried putting photos on it but it froze and i had to wait until it ran out of battery. So i just stopped putting photos on there.
Then a few months later i went on my computer and tried to add something but the ‘add media’ window would not come up. I discovered that the only way to get the ‘add media’ window up was to make sure that it was the very first thing i clicked when i went on my computer. Wierd huh?
So again several months later, i went on to find that the Zen Media Explorer didn’t recognise that my ZVM was plugged in – even though the ZVM and the computer both recognised it was plugged in. That problem went away by itself – although at times it does keep coming back and i find the best way is just to unplug it and leave it for a day or two.
One day there i was just walking along, i turned on my ZVM to find it was ‘rebuilding’. It got about halfway, then froze, so i just left it to run out of battery. later, i plugged it in to my computer to recharge, and yet again the software doesn’t recognise it (AAAAAARGGHHH!). I unplugged it and suddenly it was showing the dreaded recovery screen. I was going to press clean up but then it said low battery. And so i went online to see if anybody else had had the same problems – and here i am.
if anybody can help i would be forever greatful. i’ve had my ZVM for nearly a year now so i’m not sure i can send it back. pleeeeeease help!!
I had the same problems as Jennifer. Format all in recovery mode did the trick, though you loose all your data.. I did install the latest firmware and since then it seems to work fine again.
hi, my creative zen stop working when i went to the gym, then music stopped and then the recovery screen came along, i tried reformating, cleaning up and reload firmware(ouch) and i thought it would help. so now my CPU doesnt detect the zen and my zne wont get passed the zen screen. please help!!!
My zen vision gets only the Recovery Mode not even the computer recongnize the player. What can i do?. this problem can be fixed?. do i have to buy another?.
Jus to tell everyone i sorted my problem out, i had to put my MP3 in recovery mode and then format all, even though it deleted all my files i jsu synced my computer up n i got all of them bak now, sortin the vidoes n movies took long though but it was worth it. ALL BAK NOW
i suggest you 2 go to the creative website and ask them, they managed to emal me within 24 hours n told me what i needed to do.
Ann: I am having the same problem as you. I’m at a loss as to what to do and I have read bad things about Creative’s customer support.
My Creative Zen Vision M is stuck in recovery mode. Nothing seems to work! I tried reloading the firmware, but the creative program does not recognize the device is docked. Clean up, rebooting, format all – none seem to work. Reset just sends it back into recovery mode. Can’t get out. I’ve had this unit for about 8 months and it’s worked fine until now….
Does anyone know what to do?
UPDATE!!! … IHELP STILL NEEEDED
ive even tried going through recover mode and doing the claen Up and Reboot and yet i stii have the same problem…
tripdon1@aol.com
Kool everyone, i got a problem. I was playing a track on my creative and it froze so i hit the reset button. However when rebuilding it stopped around 1/8 of the way and now all my playlists, videos & photots and art is gone and i only have 96 songs on my creative (with no art work) as compared to the 3700 i’m meant to have.
IT GETS WORSE…. Now my computer will charge the player and it says “docked” wen connected however it will not recongnise it is a creative player and im unable to view any of the files or add or remove anything (doesnt show up on my computer).
INTERESTINGLY… my MP3 still says i have 9GB remaining (which is the same as it was b4 this happend) indicating that all the data is still there but theres some sort of a malfunction so it won’t rebuild & restore all of it.
Please help me….i’m an artist myself n this is KILLIN ME!!!
Email: tripdon1@aol.com (feel free to contact me)
much appreciated.
my creative vision m has tottally freezed.
i have resetted it numerous times but last week it kept on stopping 3/4 of the way on the rebuilding. but i solved that by doing the clean up and then rebooting on the recovery mode…
but today it froze and i did the reset thing again and it froze half way on the rebuliding so i tried the recovery mode and clean up and reboot but it came back on the recovery mode after being switched off
i then pressed reload firmware and plugged my device into the usb slot and went onto the creative firmware website and downloaded it. it told me to plug in my device , but my device was already plugged in.. so what is a solution towards this problem??
someone please help me !
thanks
Same problem as Jennifer, I’ve contacted Creative support, so I’ll see what happens.. let you know when I find something
Dude,
Thank you so much. Couldn’t get the computer to recognize my player and it kept trying to rebuild to no avail. Using the reset, I was able to load new firmware and format the hard drive. Gotta reload 50 GB worth of stuff, but a small price to pay to have my baby back.
Thanks
i have a problem that is similar to what other people have experiance. One day my Zen Vision M crashed, so i pushed the reset button. After that half of my songs were deleted and all my videos. Even videos that were already put on there when i got my zen were gone. Now my computer wont recognize my zen. It will still charge. What sould i do? Should I send it in to get repaired?
Ok, my Zen Vision:M froze up, so i reset it. But then all it showed was the ZEN logo when i turned it on.
here’s a couple of tips on fixing it if you have this error:
first try the “clean up” option
If that doesn’t work download the latest version of firmware from the Creative website and try installing it on your player
If that doesn’t work, try installing the firmware onto your player via a computer that doesn’t have the Creative software installed
finally, if that doesn’t work, select the “Format All” in the recovery mode
If that doesnt work, repeat the above steps
and if that doesn’t work, email Creative
and if they send the usual bull
ask for a new one or a refund
Thankx a ton dude…..
was really worried when it just hung while i was playing a movie….
will have a good night sleep now.. thanks again!!
Dang thanx dude i froze my dad’d vision m and i dint want to tell him, i was hecka worried cause he didnt buy insurance for it and when i hooked it up to the computer nothing would happen so i went online and found this website and i did what u told me and it worked and i guess my dad will never have to know huh?
Worked great, used a toothpick, (all I had at the time), and it reset perfectly and as far as I could tell, I did not lose anything, but of course time will tell as I start looking, something may have gone away.
This thing is all I did was hit pause and suddenly it went south. First time in 6 months that I have had any issues at all.
Thanks for the great info.
Also for recovery mode hold the power slider towards the power icon and then pin prick it in its hole. The recovery screen will come up.
hi, this is my second 1, the first jus went all stupid and the screen had black and white lines going all the way across, and now my second 1 has just frozen,finished playing the song but woudnt let me do anything, the reset hasnt worked on either. i took the first 1 back and this is why i hav a second. i hav only jus gt this second 1 back about 2 days ago. any hints or anything?
should i let the battery run its self out and see frm there onwards? please let me no thnx x
My Zen Vision M crashed for the first time after changing songs in shuffle mode and I didn’t know how to do because it still had a lot of battery left. After I pushed the reset button, it came back in normal condition. Happy. heehee
mang wont turn on can some 1 help me
Hello after being connected to the USB port, I unplugged it, and now, it only shows the blue power on light, but nothing else, it charges, but nothing else, is not being recognized by the computer, it makes no spinning sound.,..nothing…only the blue light of the power on…I tried powerbutton+reset..but nothing…someone has a tip? I already dissabled it and reseated everything…but same issue…
Thanks!!
I thought the m vision crashed only occasionally.
It does even after converting the files with the creative software.
trying to solve the prob I´ve downloaded the last firmware but it doesn´t work. It really drives me up the wall!
It´s hard to believe but Creative, house of the sound blaster, had put on the market a device which costs me 230 Euros without testing it properly.
It´s a shame. Will sell this **** soon.
Hey thanks for the info, I swear I looked over the player for the reset button but in my haste couldn’t see the thing. Worked like a gem though, went straight to a song after loading, be patient with it though, just let it do it’s job as it will hold on the formatting at 100% completed for a few minutes.
With the software for the player, I just couldn’t stand how long it took to format everything and then wouldn’t put the music on the player. It was rivalling the iTunes for "run by The Man" award… I downloaded Media Monkey and have never looked back. With Media Monkey you can set it to only load your selected playlist, it reads other lists on your computer that you can load up and you can set it to automatically sync your different devices to different lists and settings judging by which you plug in.
I went through an iPod, a toshiba Gigabeat and a Zen before deciding on the Zen (harder to navigate but 10 times better battery life). The iTunes updated software doesn’t read 80% of the music on my computer, whereas the older version of iTunes did (don’t be fooled by this), even if you buy the music from them, it won’t work if they think it’s too old. The Zen software loaded a few more songs but duplicated everything to the point where I had 600 songs but only because it duplicated everything by 3 (and I have way more than 200 songs). The Gigabeat was perfect with everything but the battery would die in 4 hours, wouldn’t hold battery on switchoff-same as the iPod- and the fidelity was poor to the point where I could hear the faintest crackle (if you love your music to sound perfect, I don’t recommend this device).
I almost gave up on MP3 devices after this escapade but thanks to an unknown persons advice on the Media Monkey I can sleep at night. Good luck!
Mine crashed so often i had to send it off to get repaired. Then they sent me another one, and the same thing happened. Then they sent me yet another one, and the same thing happened. I got my money back eventually and spent it on an ipod!
Thanks man!
F*ck it, how didn’t I get the idea of searching for reset hole
thanks once more!
Thank you! Mine crashed when I was watching a video and tried to go back to the menu..but your tip made it work again! Weee!
Hey, Thanks so much for making this! Saved my life! Haha – my Zen was frozen on a video I hadn’t converted properly and I Googled "reset zen vision m" and this page came up! Woo-hoo!
Thanks again,
George
my Zen crashed and from that moment, i wasnt able to connect it to my pc anymore, i can connect it to load up the batterys, but the program doesnt recognize it…. guess the only thing left to do is format my pc…. (again :/)
After downloading a video from my computer and watching it. I turned my zen m off. I went to turn it on a few minutes later and it won’t turn on. When I plug it into the computer it won’t recognize that anything is there and it only shows a blue light when I plug it in the wall. Any suggestions?
that helped big time!!!!!!!!!!!
thanxs!!!!!!!!!!!!!
Mine also crashed while I was rapidly changing songs in the shuffle mode. It seems like this thing likes slow handling of its controls. It gets overwhelmed if too much commands are given to it in a short time.
I feel let down by creative after paying over 200 USD for this thing.
Mine sprung back to life after I hit the reset button using a staple, It went into rebuiding mode and then everything is normal.
My Vision M crashed when I dropped it… STupid, I know, but still. So, when I turn it on, it has some sort of disk error. I get the options like ‘reboot’, format all’ etc, but the device won’t respond to any of these. I too get the ‘Harddisk error’ on the screen, so think something inside has shot loose, not sure what. Anyone has a clue?
(JOERGEN: does this sound like the same problem you have?)
Thank you so much for the tip!!! I was absolutely distraught when it froze…
My Vision:M crashed while i was changing song at home. I have tried everything, “Reebot”, “Clean Up”, “Replace Firmware”, even “Format All” won’t work,everytime I try this message, “Harddisk Error” pops up. It also makes weird sounds. It’s ******** irritating.
If somebody knows what to do please post it here!
My Zen Crashed while I was rapidly changing songs in the gym, when I reset it, the library rebuilt, and it came back on, but all my playlists and half of my songs had disapeared… very very disapointing as this is my 2nd Creative Zen Vision M, worse now, It won’t sync up to my computer, or Napster, so I can’t get my playlists back!!!
Any one know how to do a hard reset? Hopefully that will help…
Thanks TJ~
ps, if it didn’t break down, I would LOVE this thing…
Mine won’t start, it crashes on bot, gets to the ZEN screen and hangs, Ive tried resetting, tried rebooting, run a scan disk, but nothing it keeps hanging in the same place, so I cant even turn it off!
Has anyone had this problem?, any ideas?
I found the recovery menu by accident (Hold the power button to the right and you hit the reset button, and you get a recovery mode menu)
I’m thinking the next step is to replace the firmware, but im a litte worried it may kill it completely, then there is always the last resort option of formating it and starting again!
Im finding the unit to be quite unsatisfactory as it hangs often, especially when synching with my laptop!
i have this same exact problem! im so pist, ive tried just about everything. i even tried to reload the firmware (from a vista computer, i’ve heard you have to use windows xp or home edition) and all. it always either said upload failed or when it started rebooting, it said firmware problem on my screen with a wierd little picture (like a error picture or something) above it. then my brother tried to fix it but im back at square one! where it freezes at the zen logo and i cant even turn it off unless i put reset it into recovery mode and then turn it off. i also found out about the recovery mode by accident. but have u ever found a solution??? the only way my situation is different is i bought it off someone that upgraded the hard drive from a 30GB to a 60GB. i dont want to have to get rid of it! but im desperate!
Hey guys, im having the exact same problem. I dropped my 30gb on the ground and it froze. So i put my pencil in the reset button, and then when i turned it on, my screen was flashing. it was still working with all colors, but it had a constant flash to it. I dealt with it for a few days and then i downloaded some new songs. So i tried putting them on and syncing the songs took way longer that normal. So once i unplugged it, I tried playing the song and it wouldn’t play. Soo i impatiently let it sit there and then it got to the home menu. So i tried playing another song that was on there before it worked fine. Soo i deleted it and put a different album on and it had the same problem. So i reboot it and now im getting a Firmware Problem error message and i cant turn the mp3 player off. Im assuming the problem occurred when i dropped it. I must have damaged something. But I guess now this mp3 is completely useless. If anyone has a suggestion, or anything that could MAYBE help, please feel free to email me A7Xguitarshreder@aim.com.
Thanks!
By the way, G. Emmens, this Reset information IS outlined in the Creative Vision M booklet.
Hey… I used the reset button but now it freezes when rebuilding…. I have tried it over an dover but freezes in the same place. Any advice? Thanks most appreciated
I did that so many times… but now i have the screen of death! It froze on me and then i reseted,,, What do i do next??? It says i have a harddisk error, i tried loooking for help but i can’t seem to find a one answer solution.
Hi
Thanks for the help. Mine crashed when shifting through songs on random repeatedly and resetting seemed to do the trick.
Hello,
Thx for the tip of the reset thingy. It worked like a charm.
My Zen crashed when I tried to make it stretch a video to full screen.
I’m wondering however why I could not find this solution in the booklet nor on the Creative website.
It IS a great little toy, but my enthousiasm has weakened somehwat by this crash. Thx again.
G. Emmens, the Netherlands
yup, thanks much. it was very helpful.