Comments on: Hertz Sucks – Charges for a Full Gas Tank http://elliottback.com/wp/hertz-sucks-charges-for-a-full-gas-tank/ Internet & Technology Wed, 08 Feb 2012 10:01:08 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Cathy Smith http://elliottback.com/wp/hertz-sucks-charges-for-a-full-gas-tank/#comment-2198739 Cathy Smith Wed, 01 Jun 2011 15:40:10 +0000 http://elliottback.com/wp/?p=3303#comment-2198739 Same thing here, returned car to DIA after filling up at gas plaza less than a mile from return site (at a premium price too!), all the attendants were tied up so I left the car. Called the service number on the statement and the representative told me that the "computer" charges for a half tank of gas if you don't have an attendant assist with the return. What a racket! When I suggested that this was quite a lucrative racket and it left a bad taste in my mouth, she simply repeated her lame apology and said they would refund the surcharge. It is a racket and should be investigated as an illegal business practice. Same thing here, returned car to DIA after filling up at gas plaza less than a mile from return site (at a premium price too!), all the attendants were tied up so I left the car. Called the service number on the statement and the representative told me that the “computer” charges for a half tank of gas if you don’t have an attendant assist with the return. What a racket! When I suggested that this was quite a lucrative racket and it left a bad taste in my mouth, she simply repeated her lame apology and said they would refund the surcharge. It is a racket and should be investigated as an illegal business practice.

]]> By: bj http://elliottback.com/wp/hertz-sucks-charges-for-a-full-gas-tank/#comment-2197555 bj Wed, 09 Feb 2011 19:46:45 +0000 http://elliottback.com/wp/?p=3303#comment-2197555 stupid stupid

]]> By: Mark Pearson http://elliottback.com/wp/hertz-sucks-charges-for-a-full-gas-tank/#comment-2197436 Mark Pearson Wed, 26 Jan 2011 17:12:00 +0000 http://elliottback.com/wp/?p=3303#comment-2197436 Same thing happened to me in Philly. Dropped the car off late at night immediately after I filled the tank full and received a $43.45 Fuel and Service Fee. I called and they said they would submit for review, however I received the receipt from them with the Fuel and Service fee still intact. Don't drop off the car without getting a receipt otherwise they will simply add the fee is what I am learning. Same thing happened to me in Philly. Dropped the car off late at night immediately after I filled the tank full and received a $43.45 Fuel and Service Fee. I called and they said they would submit for review, however I received the receipt from them with the Fuel and Service fee still intact. Don’t drop off the car without getting a receipt otherwise they will simply add the fee is what I am learning.

]]> By: scott http://elliottback.com/wp/hertz-sucks-charges-for-a-full-gas-tank/#comment-2197415 scott Mon, 24 Jan 2011 03:27:25 +0000 http://elliottback.com/wp/?p=3303#comment-2197415 Hertz is horrible. They are constantly disappointing, and I am finally given up. As a platinum spg and a 100 flts a year southwest flyer, Hertz is by far the worst frequent travel / rental program. As someone who has rented 30 times in the last 6 months of 2010, I cannot get an upgrade, or any type of recognition besides the lame bypass the rental counter. You cant even find the name of a person who works there to email. AWFUL OVERPRICED AND HORRIBLE SERVICE!!!! Hertz is horrible. They are constantly disappointing, and I am finally given up. As a platinum spg and a 100 flts a year southwest flyer, Hertz is by far the worst frequent travel / rental program. As someone who has rented 30 times in the last 6 months of 2010, I cannot get an upgrade, or any type of recognition besides the lame bypass the rental counter. You cant even find the name of a person who works there to email.

AWFUL OVERPRICED AND HORRIBLE SERVICE!!!!

]]> By: Phillip http://elliottback.com/wp/hertz-sucks-charges-for-a-full-gas-tank/#comment-2196895 Phillip Fri, 17 Dec 2010 20:32:31 +0000 http://elliottback.com/wp/?p=3303#comment-2196895 I recently returned a Hertz car to the airport that I was renting it from. I asked the woman for a recent and even asked if she wanted to inspect the car prior to leaving. She replies, no, is the car filled up. Of course the answer is yes when Gas is going up over $3 a gallon when I could pay .30 cents less at a pump nearby. Anyways, I turn the car in, get my three week bill, and off I go. Come to find out today, my Credit card was charged $50 bucks more then what I signed for. I have yet to call, but I plan on it today before the day ends. How can you turn a car in and expect to know that they will find something wrong with it. The whole fuel and serivce fee is just bogus to me. I even noted that I drove over 1700 miles with the car, and yet, they said I drove around 1400. So obviously numbers are not a great thing with the people here in Richlands NC. I recently returned a Hertz car to the airport that I was renting it from. I asked the woman for a recent and even asked if she wanted to inspect the car prior to leaving. She replies, no, is the car filled up. Of course the answer is yes when Gas is going up over $3 a gallon when I could pay .30 cents less at a pump nearby. Anyways, I turn the car in, get my three week bill, and off I go. Come to find out today, my Credit card was charged $50 bucks more then what I signed for. I have yet to call, but I plan on it today before the day ends. How can you turn a car in and expect to know that they will find something wrong with it. The whole fuel and serivce fee is just bogus to me. I even noted that I drove over 1700 miles with the car, and yet, they said I drove around 1400. So obviously numbers are not a great thing with the people here in Richlands NC.

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