Comments on: Broken Creative Vision:M LCD Screen

By: MOGANA CHANDRAN

MOGANA CHANDRAN — Sun, 13 Mar 2011 09:40:38 +0000

Hi I has the same problem with my creative zen vision m, 30 gig. The LCd is kaput. Stupid creative says that don carry the parts anymore. M disgusted with their service support.

Btw m not sure nut the Apple ippod classic seems to have the same screen size as the zen. not sure if it fits. saw it in the Apple show room.

By: Sing BSN

Sing BSN — Wed, 05 May 2010 08:40:05 +0000

My Zen X-Fi’s LCD screen also imploded out of the blue this morning. It was not dropped, not hit, or anything like that. But the LCD screen just went kaput, when the glass hard cover is completely intact. My X-Fi is only 16 months old. Creative products are really unreliable, and worse, the service coverage is really poor, as they refuse to honour any claim. This is the last time I’m buying a Creative product!

By: iconoclast

iconoclast — Sun, 21 Mar 2010 16:30:33 +0000

I happened to get two Zen Vision M’s as a shipping error. The first one lasted a few years until it would no longer charge. I started using the second one last year and had the screen break yesterday. Following the directions cited at the beginning of the replies (http://maps.google.com/maps/place?cid=9201331443198664385&q=wolf%27s+fresh+market+media+pa&hl=en&gl=us) I was able to swap the LCD out with no problem… However, the boards and the HDDs were not the same between the two that I have… I also seem to think there might be a difference between the two cases, but I’m not sure.

By: John

John — Wed, 17 Feb 2010 13:57:48 +0000

I was just looking into buying a new ZEN when my son told me of the old one he had. I looked into fixing the screen only to find everyone seems to be out of replacement screens.

After digging into the unit it looks like the battery got hot sitting in the charger after my son let it discharge completely and destroyed the screen. It may of even expanded a little putting pressure on the screen as it sits directly behind the screen with some pressure on the screen when the case is closed.

Externally, there seems to be no physical damage to the screen at all.

Putting the Zen into a leather case when charging it up would only make the heat problem much worse.

I’m on the fence now about buying a Zen. I love the ZEN but the design seems poor to me.

Maybe I’ll buy the cheap 16-Gig model and keep it charged and out in the air were it can be kept cool.

By: Rajiv Bansal

Rajiv Bansal — Wed, 17 Feb 2010 10:17:45 +0000

i also was having a Zen-4GB which was working fine till now, but what happened yesterday was it stop functioning i.e. not starting ….rather it was not in warranty…but can be repaired..but in india the situation is literally worse…Creative is not providing the spare parts of their products…in these scenario i think we should stop buying creative products as Apple’s norms are very good and their replacement policy is rather better than creative.